Frequently Asked Questions
Many of our callers ask us specific questions about pest or wildlife control services. Here, we list the most common questions and answers to help you understand our services, stay safe, and prevent future problems.
Helpful Tips & Prevention
-
Secure Your Trash & Compost: Wildlife is attracted to easy food sources. Keep garbage bins closed and compost in sealed containers.
-
Seal Entry Points: Inspect your attic, basement, and roofline for gaps or openings. Seal cracks, vents, and other potential wildlife entry points.
-
Seasonal Awareness: Raccoons, squirrels, and other wildlife often seek shelter in homes during fall and spring. Early prevention can save costly repairs.
-
Safety First: Never approach wild or potentially sick animals. Always call professionals for removal.
Wildlife Control Questions
Q: I found a sick, injured, or orphaned animal. What should I do?
A: If it’s safe to do so, take the animal to a licensed wildlife rehabilitation center. For vicious or potentially dangerous animals, call 311 (416-392-CITY) to reach city animal control services.
Q: Does SIA Wildlife Control take care of sick or injured animals?
A: No. We are not trained or equipped to treat sick or injured wildlife. Our services focus on the safe removal of nuisance wildlife from your property.
Q: Do you remove dead animals from a property?
A: Yes. We remove animal carcasses from properties within the Greater Toronto Area.
Q: Does the city provide wildlife control services for free?
A: The city manages dangerous or sick wildlife on public property. Private property issues, such as animals in your attic or backyard, are the responsibility of the homeowner. Private services like ours exist to provide these removals.
Q: Do you clean up raccoon or squirrel droppings?
A: No. Cleaning raccoon feces can be hazardous due to the risk of diseases like Baylisascaris Procyonis. We recommend hiring a professional cleaning company experienced in raccoon waste removal.
Q: There is a raccoon in my backyard. Does it have rabies?
A: A daytime raccoon visit does not automatically mean rabies. Watch for aggressive or unusual behaviour. Do not approach the animal if you suspect rabies — call for professional help.
Q: If I leave raccoons in my attic or under a deck, will they eventually leave?
A: Raccoons have multiple shelters and may return regularly, especially during baby season. Prevention measures, such as sealing entry points, are recommended to keep your home safe.
Q: Can raccoons or squirrels damage my attic?
A: Yes. Raccoons generally damage necessary objects in their path, while squirrels chew almost anything. Both can damage insulation, wiring, soffits, and ventilation. Raccoons may also establish latrine areas.
Pest Control Questions
Q: Are there any commitments or contracts for pest control?
A: No hidden fees or contracts are required. Pest Control contracts are optional; you may choose pay-as-you-go services or ongoing plans.
Q: What’s included in the first pest control treatment?
A: A technician will perform a full inspection to identify pest problems. Treatments may include monitoring stations, snap traps, and regulated pesticides. Follow-up visits and discounts may be offered for ongoing control.
Q: Why can’t you exterminate all mice or rats at once?
A: Homes have functional gaps and entry points that can’t be blocked without causing hazards, such as mold or airflow issues. Rodents may always find hidden gaps, so ongoing monitoring and treatment is necessary.
Q: Why can’t I use my own poison from stores?
A: High-quality, effective pesticides in Canada are regulated. Home-purchased products are often too weak. Licensed technicians know the proper usage, dosages, and safety measures.
Scheduling Questions
Q: How can I get a quote?
A: Call us or use the “Get a Quote” button on the website. A technician will contact you shortly.
Q: Can I get a same-day booking?
A: Same-day service depends on availability. We will do our best to accommodate your request.
Q: Do I have to be home for my appointment?
A: Yes, technicians may need access to attics or other areas. They will provide photos and guidance on recommended preventative measures.
Q: How much do you charge for wildlife removal or pest control services?
A: Prices vary depending on location and the size of the problem. Technicians can provide an exact quote over the phone.
Q: Does my technician arrive at the exact time I book?
A: We schedule clients within a 2-hour window to account for traffic or weather. You will be notified of any delays.
Q: When am I charged for the service?
A: Payment is collected on the same day after the pest control or wildlife removal service is completed.
Q: What forms of payment do you accept?
A: Visa, Debit, MasterCard, and cash are accepted.